Our dedicated service staff is on hand to assist with the service or repair of your LabTech equipment or instrument. Please contact them by one of the following means with a clear description of the problem;

    • Fill out the Online Request, and our staff will contact you
    • Tel : +1.508.435.5500
    • Fax: +1.508.435.5595
    • Email: support@labtechus.com

On occasion it may be necessary for your equipment or instrument to be sent back to our service department for repair or replacement. In this case please contact the service department at support@labtechus.com. Please ensure you include a clear description of the fault and the serial number of the product. After you receive a RMA number from the service department, you can post the returned items to the following address:

Service Department
LabTech, Inc.
114 South Street, Hopkinton, MA 01748 USA

 

Please contact our service department for further information on onsite repair service.